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Before you get in touch, you may find what you’re looking for here. All of the information you need to help you play online is available on our website.

Protection of Personal Information

We collect personal information from participants during the registration process and ticket purchase. This information is kept confidential and is only used for the purpose of conducting the lottery and providing the necessary support services. We do not share this information with any third parties, except where required by law.

Technical Security Measures

TGW employs technical security measures to protect our platform against unauthorized access, cyberattacks, and other forms of malicious activity. These measures include encryption, firewalls, and regular security audits to identify and fix vulnerabilities.

Continuous Monitoring

We continuously monitor our platform and systems for any signs of a suspicious activity or security breaches. We have a dedicated team that promptly responds to any security incidents to minimize any potential harm.

Security of Financial Transactions

All financial transactions made on the TGW platform are processed through secure payment gateways that comply with international security standards. We do not store any credit or debit card information on our servers to ensure maximum security for our participants.

Compliance with Industry Standards

We comply with industry standards and regulations for data protection and security, including the EU's General Data Protection Regulation (GDPR) and the Payment Card Industry Data Security Standard (PCI DSS).